You have 7 days from receiving your certificate to activate it online.

Once activated, you’ll have 18 months to complete your travel.

These are complimentary stays — your room rate is covered.
You’ll just pay:

Daily hotel taxes & recovery fees (usually $19–$33 per night in the U.S., ~$19 per night in Mexico).

Any resort fees the hotel may charge (e.g., $5–$38 per night depending on destination).

Personal expenses like flights, food & drinks, tips, transfers, and extras.

ou can redeem one vacation incentive every 12 months per household.

Each household can only visit the same destination or hotel chain once in a lifetime.

Each destination has up to 50 participating hotels.

When you search, you’ll be shown up to 3 available hotels for your dates.

Availability is released 30 days in advance — so book at least 30 days before travel.

For the best options, travel on weekdays and avoid major holidays.

Group travel is not allowed (only 1 household per destination, per travel dates).

Must be 100+ miles away from your home. For example: Orlando residents can’t redeem an Orlando hotel stay.

At least 1 traveler must be 21+.

Must have a valid ID and a Visa/MasterCard/Amex credit or debit card (no prepaid/cash-only).

Most hotels allow 2 adults + up to 2 children under 12 in the same room (depending on room type).

Adding children may reduce hotel availability shown in search.

No. You’re responsible for airfare, transfers, food, and other extras.

Activation is final, non-refundable, and non-transferable.

Once your dates are confirmed, they cannot be changed.

Cancellations or no-shows mean forfeiting your fees.

Absolutely not! No timeshare or sales presentations are attached to your incentive.